How LuckyElf Casino Uses Cookies on Our Official Website

When you visit LuckyElf Casino, we place small text files called cookies on your device. They remember your preferences, keep your session secure, and ensure pages load correctly each time you return.

We use three categories of cookies: essential cookies necessary for login and payment processing to function; analytics cookies that show us which games and pages our players visit most; and marketing cookies that help us tailor offers, like our 100% deposit match and 100 free spins, to what you actually play. Providers such as Evolution and Pragmatic Play may also set third-party cookies when you launch their live casino or slot games.

You can manage or withdraw consent at any time through your browser settings. Blocking essential cookies will affect your ability to log in and deposit. Non-essential cookies can be switched off without losing access to our slots, live casino, sports betting, or poker rooms. For questions, our support team is available by live chat, email, or phone.

Our website uses four main categories of cookies, each serving a distinct purpose.

Strictly necessary cookies keep the site running. They handle your login session, load your account balance, and ensure payment pages stay secure. Without them, LuckyElf Casino simply cannot function - these cannot be switched off.

Functional cookies remember your preferences: your chosen language, currency (AUD), and display settings, so you don't have to reset them on every visit. Analytics cookies help us understand how players navigate the site; we use this data to improve page performance and the overall experience, never to identify you personally.

Marketing cookies allow us to show relevant promotions on third-party sites you visit after leaving ours. You can opt out of these at any time through our Cookie Preference Centre without losing access to your account or any of our games.

You control which cookies we store on your device. Every major browser includes built-in options to block, limit, or delete cookies, either globally or on a per-site basis.

In Chrome, go to Settings > Privacy and Security > Cookies and other site data. Firefox users can find the relevant toggles under Preferences > Privacy and Security. On Safari, open Preferences > Privacy and choose your preferred level of cookie access. Edge follows a similar path: Settings > Cookies and site permissions.

Disabling all cookies changes how our site behaves. Features like staying logged in and saving your AUD currency preference depend on first-party cookies to work. Block everything and you may need to re-enter details on each visit.

Most browsers also let you block only third-party cookies, which limits external tracking while leaving core functionality intact. For regular players, that tends to be the most practical setting.

The General Data Protection Regulation establishes clear requirements for how personal data must be collected, stored, and processed. While LuckyElf Casino serves Australian players under our Curaçao operating licence, we apply GDPR-aligned practices across our platform as a consistent baseline - because good data handling is not a regional obligation, it is simply the right standard.

We collect only the information required to run your account and process transactions through methods like Visa, Bitcoin, and Skrill. Data is retained for no longer than legally required and is never sold to third parties. Our game providers, including Evolution and Pragmatic Play, operate as data processors under binding agreements that reflect the same standards.

You can request a copy of the data we hold, ask us to correct inaccuracies, or withdraw marketing consent at any time. Reach our team via live chat, email, or phone and we will respond within the timeframes set out in our Privacy Policy.